

MediAcademy is a training centre for medical receptionists.
For those wishing to become a medical receptionist or wanting to upgrade your current skill set then our training academy is the only place to start.
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We provide comprehensive training, support and mentoring during the course period. Tutoring is provided by skilled trainers that have many years of industry experience.
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Teaching is done with an interactive and hands-on approach in a friendly learning environment.
Students will experience contemporary learning methods on practice procedures, policies, software applications, duties of a medical receptionist, accounts keeping, medical terminology and an understanding of Medicare.
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There is a strong emphasis on Best Practice which is the market leader in practice management software. Best Practice has dominated the market and is now the most commonly used software application in general practice.
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Upon completion of the certified short course students will get the confidence they need to stand out above their peers and significantly increase their employability status or get the promotion they deserve.
This is an industry that is incredibly rewarding and receptionists are providing a vital role in healthcare and helping others.​
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Software Training
Training is provided for Best Practice medical software which is the most popular software of choice amongst medical practices. There are three levels of training for Best Practice
- Basic
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Intermediate
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Advanced
This involves four hours training for each of the three levels. To progress to Advanced level the student must complete the basic and intermediate levels. This training can be completed onsite at the medical centre where the receptionist is currently employed by one of our course instructors or offsite at our MediAcademy facility.
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Practice Reception Training
For New Staff
We provide a comprehensive training program on all aspects of reception duties, and this is only offered at our training academy.
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This is a 10-day course of 5.5 hours duration per day with a half hour lunch break and a 15-minute morning tea break. The first two days will be 3 hours duration and then going to 5.5 hours from the third da onwards
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There will be an examination at the end of the course and a certificate will be issued for successful attainment and competency.
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For Existing Staff
Our trainers provide onsite training of existing receptionists to upskill to MediBizz Standards. A performance test is conducted initially to determine the level and duration of the training. This generally followed by 2 to 3 days of onsite training.
Pricing Schedule For MediAcademy
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Basic Course (B) 4 hours duration
Intermediate Course (I) 4 hours duration
Advanced Course (A) 4 hours duration
Best Practice Software & Practice Reception Course combined 5 hours duration per day.
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* 07/2024
* Prices shown is per individual receptionist exclusive of GST. No group discounts can be offered.
* Please check for updated prices as they are subject to change without notice.